Frequently Asked Questions​


Get an Immediate Answer From Our FAQ Bank.

We certainly can be! But we’re not just your usual run-of-the-mill courier – express or otherwise. We hand-pick the right carrier for your needs. You simply tell us your delivery deadline, your budget and your destination. We manage the best way to get your package there from start to finish.

Changes in the cost of petrol, diesel and other fuel types regularly affect the shipping industry. All carriers apply a fuel surcharge to their costs to take this into account. This is not something within our control, but it’s something we’re always upfront about.

You’ll see the fuel surcharge change on the first Monday of every month. It’s most recent figures were:

  • Standard domestic shipments = 10.0%
  • Domestic express and international shipments = 18.5%

The shortest answer is to get in touch with us if you think your items might be subject to any sort of shipping restrictions.

That said, it’s a good rule of thumb to expect that, in many jurisdictions, you might have problems when shipping:

  • Alcoholic beverages
  • Fresh and perishable foods
  • Plants and weeds
  • Personal effects
  • Pharmaceuticals
  • Metals and precious stones
  • Works of art and antiques
  • Fragile items such as bottles and other objects made from glass

Rest assured that if it’s legally possible to ship it, it’s almost guaranteed that MBE will be able to arrange a safe transit for you. We have deals with several companies which specialise in transporting dangerous and unusual goods, for example.

The general rule is that if you’re worried it might be difficult to ship your goods, get in touch with us.

Broadly speaking, in addition to the shipping restrictions listed above, we also can’t and won’t ship goods which are prohibited by national, state, federal or local laws in the dispatch location or destination. Or those which might infringe on import or export laws.

We’re also very unlikely to ship goods which might be dangerous for staff to interact with or which might damage our vehicles, equipment or other goods placed in proximity to them. We hope you understand why!

Generally speaking, it is illegal to import and export any of the following items:

  • Animal skin and fur
  • Beverages with an extremely high alcohol content
  • Currency and negotiable instruments such as checks, bills or bonds
  • Live animals
  • Weapons
  • Some antiques, artwork, precious stones or other highly valuable items
  • Ivory and ivory products
  • Pornography
  • Hazardous materials
  • Tobacco and tobacco products

Usually, when shipping quantities of wine in the United States of America, you must declare it as being for “personal use.” This means you cannot be intending to sell it or use it for any other kind of commercial purposes.

MBE provides a special wine shipping service to make complying with all of the regulations involved in this easy for you.

That said, there are certain states where you won’t be able to make use of this service. These are currently:

Alabama, Arkansas, Kentucky, Illinois, Mississippi, New Hampshire, North Dakota, South Carolina, Tennessee, Utah, West Virginia and Wisconsin.

MBE can ship your goods to the following locations in Africa:

  • Algeria
  • Angola
  • Benin
  • Botswana
  • Burkina Faso
  • Burundi
  • Cameroon
  • Cape Verde Islands
  • Central African Republic
  • Chad
  • Comoros
  • Congo (Brazzaville)
  • Djibouti
  • Egypt
  • Eritrea
  • Ethiopia
  • Equatorial Guinea
  • Gabon
  • Gambia
  • Ghana
  • Guinea
  • Guinea-Bissau
  • Ivory Coast
  • Kenya
  • Lesotho
  • Liberia
  • Libya
  • Madagascar
  • Malawi
  • Mali
  • Mauritania
  • Mauritius
  • Morocco
  • Mozambique
  • Namibia
  • Niger
  • Nigeria
  • Republic of Congo
  • Rwanda
  • Senegal
  • Seychelles
  • Sierra Leone
  • South Africa
  • Swaziland
  • Tanzania
  • Togo
  • Tunisia
  • Uganda
  • Zambia
  • Zimbabwe

MBE can ship your goods to the following locations in South America:

  • Argentina
  • Bolivia
  • Brazil
  • Chile
  • Colombia
  • Ecuador
  • French Guyana
  • Guyana
  • Paraguay
  • Peru
  • Suriname
  • Uruguay
  • Venezuela

MBE can ship your goods to the following locations in North and Central America:

  • Antigua and Barbuda
  • Anywhere in the former Dutch or Netherlands Antilles
  • Aruba
  • Bahamas
  • Barbados
  • Belize
  • Bermuda
  • Bonaire (former Dutch or Netherlands Antilles)
  • Canada
  • Cayman Islands
  • Costa Rica
  • Curacao (former Dutch or Netherlands Antilles)
  • Dominica
  • Dominican Republic
  • El Salvador
  • Grenada
  • Guatemala
  • Haiti
  • Honduras
  • Jamaica
  • Martinique
  • Mexico
  • Montserrat
  • Nicaragua
  • Panama
  • Puerto Rico
  • Saba (former Dutch or Netherlands Antilles)
  • St. Barthelemy
  • St. Christopher (St. Kitts-Nevis)
  • St. Croix (US Virgin Islands)
  • St. Eustatius (Netherlands Antilles)
  • St. John (US Virgin Islands)
  • St. Kitts (St. Kitts-Nevis)
  • St. Lucia
  • St. Maarten (former Dutch or Netherlands Antilles)
  • St. Martin (Guadeloupe)
  • St. Thomas (US Virgin Islands)
  • St. Vincent and the Grenadines
  • United States
  • US Virgin Islands
  • Trinidad and Tobago

MBE can ship your goods to the following locations in Asia:

  • Afghanistan
  • Azerbaijan
  • Bahrain
  • Bangladesh
  • Bhutan
  • Brunei
  • Cambodia
  • China
  • East Timor
  • West Bank (Gaza)
  • Georgia
  • Hong Kong
  • India
  • Indonesia
  • Iraq
  • Israel
  • Japan
  • Jordan
  • Kazakhstan
  • Kuwait
  • Kyrgyzstan
  • Laos
  • Lebanon
  • Macau
  • Malaysia
  • Maldives
  • Mongolia
  • Nepal
  • Oman
  • Pakistan
  • Palestine
  • Philippines
  • Qatar
  • Republic of Yemen
  • Saudi Arabia
  • Singapore
  • South Korea
  • Sri Lanka
  • Syria
  • Taiwan
  • Tajikistan
  • Thailand
  • Turkey
  • Turkmenistan
  • United Arab Emirates
  • Uzbekistan
  • Vietnam

MBE can ship your goods to the following locations in Oceania:

  • American Samoa
  • Australia
  • Cook Islands
  • Fiji
  • French Polynesia
  • Guam
  • Kiribati
  • Kosrae (Federated States of Micronesia)
  • Marshall Islands
  • Micronesia (Federated States of Micronesia)
  • New Caledonia
  • New Guinea
  • New Zealand
  • Northern Mariana Islands
  • Palau
  • Ponape (Federated States of Micronesia)
  • Samoa
  • Solomon Islands
  • TongaTruk (Federated States of Micronesia)
  • Tuvalu
  • Vanuatu
  • Wallis and Futuna
  • Yap (Federated States of Micronesia)
We make it possible


MBE 001

Address: Aradi utca 8, 1062 Budapest

MBE 002

Address: Dunyov Istvan u 6, 1134 Budapest

Legal notice

Mail Boxes Etc./MBE Centers are operated by independent operators as franchisees, who operate under a franchise agreement under the brand name of MBE. Through its franchise network Mail Boxes Etc. provides support services for businesses and individuals. Logistics and shipping services represent the main services of MBE – enabled by MBE through contractual agreements concluded for the benefit of its franchisees with the main domestic and international express couriers – and other graphics and printing services – provided either directly or on the basis of agreements with large printing centers. The promotion of services for business and private customers is carried out in the framework of the business activity of each MBE franchise partner within and outside of the MBE Centers (“farming”). Each franchise partner is contractually obligated to perform such activities. Mail Boxes Etc. and MBE are registered trademarks used with permission of MBE Worldwide S.p.A. (All Rights Reserved). The services offered by the individual MBE Centers can vary depending upon the location. The material available on this Internet site, the information contained herein and any other relevant related data may not in any manner be copied, distributed, changed, republished, reproduced, downloaded or forwarded to third parties, without the expressed prior written authorization of Sistema Italia 93 S.r.l. We accept no responsibility with regard to the unauthorized use of the material available on this Internet site, the information and/or the data contained herein.